Frequently Asked Question
Orders & Purchases
Do you ship across the UK?
Do you ship across the UK?
Yes, we ship orders across the entire UK. Delivery times may vary depending on your location and the shipping option selected at checkout.
How long does delivery take?
How long does delivery take?
Most orders are processed quickly and typically arrive within a few working days after dispatch
Can I track my order?
Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking link via email so you can follow your delivery.
What delivery options do you offer?
What delivery options do you offer?
We offer two delivery options for our customers:
- Free Standard Delivery on orders over £30
- Free Express Delivery on orders over £100
Delivery times may vary depending on your location, but we always aim to dispatch orders as quickly as possible.
Products
How do you select the products you sell?
How do you select the products you sell?
We focus on products that have proven their quality and performance in real barbershops and salons. Many of the products we offer are trusted and used daily by professionals around the world.
Are your products suitable for professional barbers?
Are your products suitable for professional barbers?
Yes. Many of our products are designed for professional use and are commonly used by barbers and hairdressers.
Are your products only for professionals?
Are your products only for professionals?
Not at all. Our products are trusted by professional barbers and hairdressers, but they are designed for anyone who wants high quality grooming results at home.
Returns & Support
What if I receive a damaged item?
What if I receive a damaged item?
If your product arrives damaged, please contact us as soon as possible and we will help resolve the issue.
Can I return a product?
Can I return a product?
We accept returns within 30 days of delivery, provided the items are unused and in their original condition. For detailed instructions, please refer to our return policy or contact our support team.
Community
Do you work with barbers and salons?
Do you work with barbers and salons?
Yes. We work closely with barbers and hairdressers and are building a growing community around professional grooming products.
Can barbers and hairdressers collaborate with WaxnSpray?
Can barbers and hairdressers collaborate with WaxnSpray?
We are always interested in connecting with barbers and professionals. If you would like to collaborate, feel free to get in touch with us.
